Return & Exchange Policy

WE WANT YOU TO BE DELIGHTED WITH YOUR ORDER.

  • Katan Weaves entitles you to exchange your items within 30 days of receipt.
  • Exchange is possible only in the form of a store credit that may be used for purchasing another item/s from Katan Weaves.
  • We will issue a store credit for 100% of the amount paid by you including shipping charges and taxes if any.
  • You may use the store credit either online or offline at our stores or shows.
  • There is no expiry date on our store credits.
  • AS A STANDARD COMPANY POLICY WE DO NOT ISSUE REFUNDS.
PROCEDURE

To start an exchange kindly emailruchikamodi@hotmail.com or call+91-9810027821 (Mon-Fri, 10am to 6pm IST)

  • Our representatives will guide you on how to ship the items back to us.
  • Please do not ship any item to our offices without corresponding with our representatives.
  • All exchanges must be accompanied with a copy of your invoice.
  • All items must be shipped back to Katan Weaves in its original packaging. 
  • Katan Weaves will not be responsible for lost or damaged items while shipping them back to us.
  • All shipping costs related to the exchange must be borne by the customer.